Refund & Returns Policy

Thank you for shopping with A.R Electric Company. We strive to provide high-quality electrical and solar accessories to our customers. If you are not satisfied with your purchase, we are here to help. Please review our Return and Refund Policy carefully.

1. Returns

We accept returns under the following conditions:

• You must initiate a return request within 7 days of receiving your item.

• The item must be unused, in its original packaging, and in the same condition as received.

• Proof of purchase (receipt or order confirmation) is required for all returns.

• Certain products, such as customized items, clearance sale products, or perishable goods, are non-returnable.

To initiate a return, please contact our Customer Support Team at [arelectirccompany11@gmail.com] with your order details.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• If approved, your refund will be processed within 5-7 business days.

• The refund will be issued to your original payment method.

• Shipping fees are non-refundable.

• If the return is due to a defective or incorrect product, we will cover the return shipping cost.

3. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, send us an email at [arelectirccompany11@gmail.com] with details and images of the defective item.

4. Cancellations

• Orders can be canceled within 24 hours of purchase for a full refund.

• If the order has already been processed or shipped, it cannot be canceled, and you must follow the return process.

5. Shipping Costs

• Customers are responsible for return shipping costs unless the product received is incorrect or defective.

• We recommend using a trackable shipping service as we do not guarantee receipt of returned items.

6. Contact Us

If you have any questions regarding our Return and Refund Policy, please contact us: